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Minikin's Journal

Routine Ramblings of an Occasionally Interesting Housewife

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Long lunch er, dinner
Busy Day

We're running three shifts at work right now. I get to supervise second shift -- 5 to 1:30. Three shifts because we're trying to catch up on scanning - which means the end of every shift is a bit chaotic, especially first.

Last night I didn't eat until 10 because I had three new scanners to train. Then I spent the rest of the shift - it seemed like - putting the paperwork in order. Tonight I got the shift running much more smoothly, put some time in moving boxes (unfave job for all three of us), then got the paperwork sorted before dinner. Looks like I might even get to an hour of fun work tonight. The trick is how to cut down on the overtime I've already built up in the last two days of chaos.

Maybe shift change will go more smoothly tonight.

Posted via LiveJournal app for iPhone.

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I've never quite understood what you do. Could you explain more?

It's changed a lot. :)

My company is a records imaging company. We scan client records to provide digital images organized via database for search key access.

The process involves:

1. physical delivery of the records -- ongoing files might be a box or two a day, a week, a month or a quarter. Back files can range from a room to a warehouse full of boxes. Our current high volume customer has over 1.2 million pages (estimated) stored in a cave (I couldn't make this stuff up!)

2. Prep -- remove sheets from file folders or binders, remove staples, clips, binders, etc. Place breaksheets to identify document groups, sometimes writing key information from the documents onto the breaksheets. Band pages into 3-4" bundles.

3. Scan -- handfeed pages through high speed scanners, typically set to 200 or 300 dpi, black & white or color, duplex (scanning both sides of the page as it passes through the scanner). Return the pages to the bundles without shuffling the order of the pages.

4. Index -- enter the key information from each document in a datagroup into its database. Some of the information may already be populated by the scanner, from information in barcode form on the breaksheets. Other information may be found on the breaksheets, or the indexer may be getting the information directly from the client records. This was my first job in the company, and still my fave.

5. Output -- further process the images for delivery to the client. This includes: post-processing the images to deskew & remove black edges around the scanned areas; deleting blank pages; match & merge to further populate database fields based on key fields; quality assurance to make sure there are no missing pages, double feeds, folded corners, poor quality images, etc. ; database compacting, and tabulation of doc/page count for billing; deleting breaksheets; converting images from tiff into PDF or cod formats; Disk creation or FTP or other electronic delivery method.

There lots of other stuff, like OCR for indexing some client records, Bates number imprinting for lit support jobs, occasionally full OCR processing for some clients, lit support usually also includes full reconstruction of records after scanning - replacing staples, clips, binders, folders etc. Our cave client had old greenbar reports, so we pulled the dustcover off of our burster for that job.

As a shift supervisor, I get to train and assign work, move/organize boxes, make datagroups, and perform many of the output tasks. "Fun" work for me is the last stages of output, since I feel like I've actually accomplished something. Lately, I've spent a lot of time shuffling work orders and keep track of what's done & what needs doing.

Oh, and everyone gets to (best Dr. Suess voice) Answer the Door Bell.

Thanks. That helps a lot-now I have a better picture of what you do and how it works.

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